JobPoint247 Alert: The Institute of Banking Personnel Selection (IBPS) has released the much-awaited notification for the Common Recruitment Process for Customer Service Associates (CRP CSA-XV) for the year 2025. A total of 9,337 vacancies have been announced in various public sector banks across India. The online application window is now open!
Eligible graduates aspiring for a career in the banking sector can apply online through the official IBPS website, www.ibps.in. The application process starts on 1st August 2025 and the last date to submit the application is 21st August 2025. This article provides a comprehensive guide to the IBPS Clerk Recruitment 2025, covering all essential details.
IBPS Clerk Recruitment 2025: Overview
| Name of Organization | Institute of Banking Personnel Selection (IBPS) |
| Name of The Post | Customer Service Associates (CSA) / Clerk |
| Total Vacancies | 9,337 |
| Recruitment Process | Common Recruitment Process (CRP CSA-XV) |
| Application Mode | Online |
| Official Website | www.ibps.in |
List of Participating Banks
The recruitment process will fill vacancies in the following 11 Public Sector Banks:
- Bank of Baroda
- Canara Bank
- Indian Overseas Bank
- UCO Bank
- Bank of India
- Central Bank of India
- Punjab National Bank
- Union Bank of India
- Bank of Maharashtra
- Indian Bank
- Punjab & Sind Bank
IBPS Clerk Recruitment 2025: Important Dates
| Event | Tentative Schedule |
|---|---|
| Online Registration & Fee Payment | 01-08-2025 to 21-08-2025 |
| Conduct of Pre-Examination Training (PET) | September 2025 |
| Preliminary Examination (Online) | October 2025 |
| Main Examination (Online) | November 2025 |
| Provisional Allotment Date | March 2026 |
IBPS Clerk 2025: Vacancy Details
State-wise Vacancy Breakdown
A total of 9,337 vacancies have been announced. Recruitment is state-wise, and candidates can apply for vacancies in only one state/UT. The vacancies for Odisha are 249. A detailed state-wise list is below:
| State/UT | Total Posts |
|---|---|
| Andaman & Nicobar | 13 |
| Andhra Pradesh | 367 |
| Arunachal Pradesh | 22 |
| Assam | 204 |
| Bihar | 308 |
| Chandigarh | 63 |
| Chhattisgarh | 214 |
| Dadra & Nagar Haveli & Daman Diu | 35 |
| Delhi | 416 |
| Goa | 87 |
| Gujarat | 753 |
| Haryana | 144 |
| Himachal Pradesh | 114 |
| Jammu & Kashmir | 61 |
| Jharkhand | 106 |
| Karnataka | 1170 |
| Kerala | 330 |
| Ladakh | 05 |
| Lakshadweep | 07 |
| Madhya Pradesh | 601 |
| Maharashtra | 1117 |
| Manipur | 31 |
| Meghalaya | 18 |
| Mizoram | 28 |
| Nagaland | 27 |
| Odisha | 249 |
| Puducherry | 19 |
| Punjab | 276 |
| Rajasthan | 328 |
| Sikkim | 20 |
| Tamil Nadu | 894 |
| Telangana | 261 |
| Tripura | 32 |
| Uttar Pradesh | 1315 |
| Uttarakhand | 102 |
| West Bengal | 540 |
| Total | 9337 |
IBPS Clerk 2025: Salary and Pay Scale
The pay scale for the Customer Service Associate (Clerk) post is as follows:
- Pay Scale: ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480
Selected candidates will also be eligible for Dearness Allowance, House Rent Allowance, and other perquisites as per the rules of the respective Participating Bank.
IBPS Clerk 2025: Eligibility Criteria
Age Limit (as on 01.08.2025)
- Minimum Age: 20 Years
- Maximum Age: 28 Years
- Candidates must have been born not earlier than 02.08.1997 and not later than 01.08.2005 (both dates inclusive).
Educational Qualification (as on 21.08.2025)
- A Degree (Graduation) in any discipline from a University recognised by the Govt. of India.
- Computer Literacy: Operating and working knowledge in computer systems is mandatory. Candidates should have a Certificate/Diploma/Degree in computer operations or have studied Computer/IT as a subject.
- Language Proficiency: Candidates must be proficient (reading, writing, and speaking) in the official language of the State/UT they are applying for.
Application Fee
- For SC/ST/PwBD/ESM/DESM Candidates: ₹ 175/- (inclusive of GST)
- For all other candidates (General/OBC/EWS): ₹ 850/- (inclusive of GST)
The fee must be paid online between 1st August and 21st August 2025.
IBPS Clerk 2025: Selection Process
The selection process consists of an online examination conducted in two phases, followed by a language test.
- Phase I: Preliminary Examination: This is a qualifying examination. Candidates must clear the sectional and overall cut-offs to be shortlisted for the Main Exam.
- Phase II: Main Examination: The marks obtained in the Main Examination will be the sole criteria for preparing the final merit list.
- Local Language Proficiency Test (LLPT): Provisionally allotted candidates will undergo a language test. Those who have studied the local language in the 10th standard or above are exempted. This test is qualifying in nature.
IBPS Clerk 2025: Examination Pattern
Preliminary Examination Pattern
| Section | No. of Questions | Marks | Time Allotted |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
Main Examination Pattern
| Section | No. of Questions | Marks | Time Allotted |
|---|---|---|---|
| General/ Financial Awareness | 40 | 50 | 20 Minutes |
| English Language | 40 | 40 | 35 Minutes |
| Reasoning Ability & Computer Aptitude | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 35 | 50 | 30 Minutes |
| Total | 155 | 200 | 120 Minutes |
Penalty for Wrong Answers
For each wrong answer in both the Preliminary and Main examinations, one-fourth (0.25) of the marks assigned to that question will be deducted.
How to Apply for IBPS Clerk Recruitment
Step-by-Step Online Application Procedure
- Visit the official IBPS website at www.ibps.in.
- Click on the link "CRP CSA" on the homepage.
- Select "CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XV)".
- Click on "CLICK HERE FOR NEW REGISTRATION" and enter your basic details like name, mobile number, and email ID.
- A Provisional Registration Number and Password will be generated and sent to your mobile/email.
- Log in and fill the application form with all the required details.
- Upload your scanned photograph, signature, left thumb impression, a handwritten declaration, and other required documents as per the guidelines.
- Verify all the details and click on "COMPLETE REGISTRATION".
- Proceed to pay the application fee online.
- After successful payment, download and print the final application form and e-receipt for your records.
